51, Report:
#1146989
Posted Date:
Jul 09 2014
westlake financial horrible customer service, unreasonable Los Angeles Nationwide
Westlake financial is terrible, I've had multiple issues with them. Everything from lack of empathy to straight up rudeness. They have changed my due date for my loan permanently when I was told it was a one month change then they refused to change it back stating the reason that wh...
Entity
Categories: Car Financing
52, Report:
#1159487
Posted Date:
Jul 04 2014
Westlake Financial Horrible and predatory lender Los Angeles California
They do want to reposses your car and do everything to make this happen. Generally rude, if you are late they constantly call. I have learned their number and do not answer but when I do there is either a male thug or a distainful woman on the other end. Really, they want to reposes...
Entity
Categories: Loans
53, Report:
#1147921
Posted Date:
Jul 03 2014
westlake financial services I'm constantly being lied too, i think they just want to repo your car. Los Angeles California
I have been lied too so much by the customer service reps, i never trust what they say. The have been telling as long as i make my payment every month they wont repo my car now i get a new agent and now they want the full amount due on my account.
Entity
Categories: Loans
54, Report:
#1148698
Posted Date:
Jul 01 2014
westlake financial bad services, liars, not understandable los angeles Nationwide
I dislike westlake financial. They are not understandable and dont help people in need. I wish i never went through them for a vehicle. Never again. They customer service sucks bad.
Entity
Categories: Auto Dealers
55, Report:
#1144117
Posted Date:
May 05 2014
Zoom Auto Auctions Zoom Motors, Zoom Holdings LLC LIERS, CHEATERS AND SCAMMERS Miami Florida
DO NOT PURCHASE A CAR FROM THIS PLACE!!!
The owner, Mr. Robert Dirnfeld is a scam artist, a lier and a cheat. I purchased a car I saw on the internet described as being in perfect condition the ad stated that there were no elecrical problems, transmission shifts smoothly, impeccable...
Entity
Categories: Auto Dealers
56, Report:
#1135851
Posted Date:
Apr 30 2014
Westlake Financial Services My auto loan was paid off by my credit union in February 2014 for estimated $13,000+; Westlake Financial Services reported to the credit bureau that my car was repossessed for the amount of $13,000+ in December 2013. However, they are so sneaky and distrustful that they reported this information to the credit bureau in March of 2014. Los Angeles California
My auto loan was paid off by my credit union in February 2014 for estimated $13,000+; Westlake Financial Services reported to the credit bureau that my car was repossessed for the amount of $13,000+ in December 2013. However, they are so sneaky and distrustful that they reported t...
Entity
Categories: Car Financing
57, Report:
#1139021
Posted Date:
Apr 16 2014
Westlake Financial unauthorized use of a debit card not once but twice. Then tryed to repressed the truck. los Angeles California
This has been a nightmare for me and my wife. First we was not even notifed about Truck Payment being unauthorized access to our account. We never gave permission for a transaction to be done. Then we our notified by the bank that we are overdrawn. There was no possible way. Our i...
Entity
Categories: Car Financing
58, Report:
#1136563
Posted Date:
Apr 09 2014
Westlake Financial Services Wrong and Illegal in every way Los Angeles California
From the constant calling if your one day late on your payment to posting wrong information on your credit report. Last week I traded cars and got rid of teh horrible loan and intrest rate.I called and got the pay off amoutn which was was higher than the car was worth.I qualified fo...
Entity
Categories: Car Financing
59, Report:
#1135164
Posted Date:
Apr 03 2014
Westlake Financial Rude, Illegal collection Tactics. Westlake Financial worst company to finace with! DONT DO IT! Los Angeles California
I bought a used 2012 Nissan from the Nissan dealer in Huntington Beach, Ca. They financed me through WestLake. I have had this car for well over a year now paying on it. I just stopped answering their phone calls, it’s to the point of harassment. They start calling 5 days before y...
Entity
Categories: Loans
60, Report:
#1122908
Posted Date:
Feb 12 2014
HAPPY MOTORS Gave the dealer a down payment on an automobile under a false loan contract I purchased a vehicle from Happy Motors on 2-28-2013. I signed all the necessary documents to take ownership of the vehicle as my documents will show. After ten months of ownership the transmission went bad in the vehicle. At this point I contacted the lien holder which is stated as Westlake Financial to get the total payout of the vehicle it was at this point we learned that the loan application #31018901had been denied. At this point I contacted the dealership Happy Motors to let them know the issues. they immediately confiscated the vehicle. I asked if I would be reimbursed for the 2500.00 down payment that was given on 2-28-13. Reason because I had been sold a car and was under the impression that I was purchasing the vehicle which was not the case since the loan was never approved and we were never contacted by Happy Motors to return the vehicle. I later determined Happy Motors had no idea the vehicle had left their lot as they had no paperwork on file of the vehicle. Orangeburg South Carolina
Gave the dealer a down payment on an automobile under a false loan contract I purchased a vehicle from Happy Motors on 2-28-2013. I signed all the necessary documents to take ownership of the vehicle as my documents will show. After ten months of ownership the transmissi...
Entity
Categories: Auto Dealers
61, Report:
#1121536
Posted Date:
Feb 06 2014
Westlake Financial Rip Off Financial Los Angeles California
I have had trouble with this company since day 1. First of all, my car was repossessed without any notice whatsoever. I called the company to see why and I was told that I was late on payment. To make a long story short I paid my bill in advance and they decided to take the amount o...
Entity
Categories: Loans
62, Report:
#1121001
Posted Date:
Feb 05 2014
westlake financial terrible csr. constantly put on hold then get disconnected. talk to10 people, get 10 different answers los angelos California
This company employes a bunch of rude, lying, individuals who do not have a clue . Takes forever to talk to anyone because while being on hold up to 30 minutes, they will disconnect you! Ask to speak to a supervisor and you just get voice mail. Been trying to complete a payment for ...
Entity
Categories: Customer
63, Report:
#1119934
Posted Date:
Jan 31 2014
Westlake Financial Services Westlake, Westlake Financial, Westlake Auto loans, Westlake Financial Services Fraud, Unlawful, Illegal Repossession, Adding Untruthful Charges, Rude, Harassment, Los Angeles California
Ive got a loan from Westlake Financial back in August of 2010...Now in the beginning all was going well as I paid my monthly payments on time (accept they would call about 5 days before it was due..I thought Hmmm, they give reminder calls? Thats awesome) In May of 2012, I fell behin...
Entity
Categories: Car Financing
64, Report:
#1118996
Posted Date:
Jan 28 2014
Westlake Financial Online payment system does not work, poor customer service Los Angeles California
Received NSF fees on payments I made, even though there was more than enough funds in my account. I cut and pasted my account numbers directly from my online statement, so I am positive there were no transcription errors in my account numbers. When I talked to the superv...
Entity
Categories: Loans
65, Report:
#1118794
Posted Date:
Jan 27 2014
Westlake Financial Liars Hard work to pay them & they dont report it!!!! los angeles California
West lake is a rip off i worked so hard to pay a car i purchased.. Wich by the way broke down a year aftr the purchase. Well point being i did everything to boost up my credit and at the end of the day they didnt report it. I called and i got them to report .. When i checked the amo...
Entity
Categories: Credit Reporting Agencies
66, Report:
#1105162
Posted Date:
Dec 08 2013
Westlake Financial They are extreme pests Los Angeles California
Where do i begin to explain how horrible this business is?? If I were you, please stay away from them and far! Even if your one day late from making a payment, they will call you like 10x , leave you vocie mails and continue to harass you? Their customer serive department is full of...
Entity
Categories: Auto Parts
67, Report:
#1104572
Posted Date:
Dec 05 2013
Westlake Financial Rip Off Artists Los Angeles California
Never been late with payments. Paid in advance and online at maximum interest for 26 months. I mailed the payoff to the PO Box which they claim not to have received. (against my better judgement, they claim never to have a problem receiving payments at this PO Box). However, the che...
Entity
Categories: Car Financing
68, Report:
#1098429
Posted Date:
Nov 11 2013
Westlake Financial harrassment, rip-off, bogus, unprofessional, stalker, intimidating, illegal repossession, rude, overly aggressive los angeles California Nationwide
Entity
Categories: Car Financing
69, Report:
#1096656
Posted Date:
Nov 03 2013
Westlake Financial Services Titled unsigned 3rd party auto claim due 63.67 May pd w/bank statement refuse credit Repo threat Los Angeles California
This is a copy of an E-Mail I sent to Westlake Financial Services after multiple phone calls. This below is the address and general phone number I have. They do have multiple local numbers for different areas within the United States. I finally am so frustrated with them that I'm ta...
Entity
Categories: Car Financing
70, Report:
#1093404
Posted Date:
Oct 21 2013
Westlake Financial Services Forced to pay for GAP Insurance, even though I made a down payment of $ 10,000 no one will responce back to me. They sent me a new payment statement with a higher price for financing the insurance. It is inscane these uys are out of control. Los Angeles CA
Recently I purchased a car in Virgina I made a down payment of $ 10,000 on a $ 26,000 car and was financed by Westlake Financial. One month later I am getting forced to pay for GAP Insurance even though I do not need it. I have made several attempts to contact the costumer service b...
Entity
Categories: Car Insurance
71, Report:
#1080572
Posted Date:
Aug 30 2013
Westlake Financial Services Horrible customer service! Offered full covg insurance for vehicle but didn't provide liability only physical damage!!!! Los Angeles California
I for one work for a well known financial institution as a licensed auto/property insurance agent. So, it's safe to say that I'm savvy and highly proficient in my field of expertise. Yes, I work for a great company, but I don't have great credit. Unfortunately the dealer I purchas...
Entity
Categories: Car Insurance
72, Report:
#1080235
Posted Date:
Aug 29 2013
Westlake Financial PENDING LAWSUIT AGAINST WESTLAKE FINANCIAL HELP ME STOP THESE CROOKS !!! Los Angeles California
Westlake Financial is a company that I would not advise anyone to do business with. They are misleading the consumer with their contracts; they are deceitful, and they exploit the little man. I am persuing a lawsuit due to the fact that I have made car payments that Westlake said th...
Entity
Categories: Work Place Bullies
73, Report:
#1072236
Posted Date:
Aug 02 2013
Westlake Financial Services 4751 Wilshire BlvdSte 10Los Angeles, CA 90001westlakefinancial.com My refund: the trouble with Westlake's customer service Los Angeles California
I paid my car loan bill twice -by mistake- on July 19, 2013. This is a mistake I will make sure I never make again and not only because it is moronic of my part to cough $520 for my $260 car payment but also because it is an ordeal beyond any imagination to obtain a refund from West...
Entity
Categories: Financial Services
74, Report:
#1068742
Posted Date:
Jul 20 2013
Westlake Financial Services From zero to a balance again - when will it end. I need a lawyer! Los Angeles California
I had a 2006 Hyundai Accent financed my Westlake Financial Services. After a payment was made in February 2013, it was told to me that it was the last. Well, I few months later a repossession company was looking for the car. When I called Westlake, I was told two deferr...
Entity
Categories: Questionable Activities
75, Report:
#1067937
Posted Date:
Jul 18 2013
Westlake Financial CLASS ACTION LAWSUIT Los Angeles California
This is the biggest rip off in history and they are getting away with it on a daily basis. Just read the reviews on YELP. I financed a car through Westlake Financial approximately six months ago. My payments are due on the 20th of each month, in the amount of $335.00. on the 19th o...
Entity
Categories: Unusual Rip-Off